Privacy Policy | JT-Products

Welcome to the JT-Products website, where you’ll find the best and most affordable performance parts for your car!

JT-Products, hereinafter also referred to as ‘we’ or ‘us’, takes the protection of your personal data seriously. Since 25 May 2018, every company that processes personal data of individuals within the European Union must comply with the General Data Protection Regulation. In this privacy statement, we provide you with information on how JT-Products handles personal data; this includes, amongst other things, that:

We process your personal data in accordance with the purpose for which it was provided. These purposes and the types of personal data are described in this privacy statement.
We do not process more personal data than is strictly necessary for the stated purposes.
We do not pass on personal data to other parties, unless this is necessary to fulfil the purposes for which it was provided.
We have taken appropriate technical and organisational measures to ensure the security of your personal data.
We are aware of your rights regarding your personal data; we will inform you of these and respect them.

This privacy notice was last amended on 7 October 2022.

What personal data is processed and why?

Personal data is any data that can be traced back to you as an individual. This includes your name, telephone number, address or email address. JT-Products processes the following personal data:

Type of personal data	Purpose of processing
Identity data (such as first name and surname)	When you place an order, we need your identity details to deliver your order and keep you informed about its progress. These details are also required for any returns or to deal with enquiries.
Contact details (such as address, telephone number, email address)	When you place an order, we need your contact details to deliver your order and keep you informed about it. These details are also required for any returns or to deal with enquiries.
Bank and payment details (such as account holder, bank account number/IBAN)	This information is required to fulfil the contract you have entered into with us.
Other data (such as IP address, order history, browsing behaviour)	We want our website to function optimally so that we can offer you the best possible shopping experience. That is why we analyse your behaviour on the website in order to improve the site and tailor our range of products and services to your preferences.
Special and/or sensitive personal data (such as data relating to people under the age of 16)	JT-Products does not intend to collect data about website visitors under the age of 16, unless they have parental or guardian consent. If you believe that we have collected personal data about a minor without such consent, please contact us.

Is my personal data shared with others?

We may need to share your personal data with third parties. This may be necessary to fulfil the terms of the agreement or to comply with any legal obligation. Examples include other service providers (postal services or administration and payment providers). We enter into data processing agreements with these parties in accordance with the relevant legal provisions.

How long will my personal data be retained?

Personal data that must be retained by law is kept for 7 years in accordance with our statutory tax retention obligation. This includes the data we process when you make a purchase from us.
If you contact us using the contact details provided below, we will, in principle, retain the personal data you have provided and the personal data we generate in connection with your enquiry for 30 days in order to respond to your enquiry.
Personal data processed in connection with a complaint will be deleted no later than 2 years after the complaint and/or any resulting legal proceedings have been resolved.

How is my personal data protected?

JT-Products takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unauthorised disclosure and unauthorised alteration. If you feel that your data is not properly secured or there are indications of misuse, please contact us.

Cookies

We may use cookies to improve your experience on our website. Among other things, cookies ensure that the website is fast, that you can visit our website securely, and that we can detect errors on our website. By storing cookies, we also ensure that:

The website runs quickly;
We can identify errors and issues on the website;
We can test improvements;
You receive the best possible local information.

You can always delete or disable cookies yourself via your browser settings. No further cookies will then be stored when you visit our website. Please note, however, that without cookies, our website may not function as well.

Changes to this policy

We may amend this privacy policy. If we make significant changes to the privacy policy, we will post a notice on our website alongside the new privacy policy. We will notify users who are registered with us via their email address of any changes. If you are not registered as a user, we recommend that you check the website and this policy regularly.

What rights do I have?

You may ask us to allow you to access your data;
You may ask us for a copy of your data. We may also, at your request, pass this copy on to another party;
You may lodge a complaint with the Dutch Data Protection Authority if you believe we are processing your data unlawfully;
You may withdraw your consent to the processing of your data at any time.